Customers' satisfaction is the best gift for us. We would like to try our best to provide you with the best products and service. So we welcome any question or suggestion.

Registration Problem

Retrieve the keycode if you're encountering one of the following:

1. The keycode of the product you purchased is lost.

2. You already purchased the program, but didn't receive the keycode.

3. The keycode you already had became invalid after one year since your purchase.

Click here to retrieve your keycode>

Technical Support

If you're experiencing any problems or difficulties using iSkysoft products, please get help via the following approaches:

1. Product FAQs: Check the answers for the most asked questions.

iSkysoft DVD Ripper for Mac FAQ
iSkysoft Video Converter for Mac Product FAQ
iSkysoft iMedia Converter for Mac Product FAQ
iSkysoft iTube Studio for Mac Product FAQ
iSkysoft DVD Copy for Mac Product FAQ
iSkysoft DVD Creator for Mac Product FAQ

2. Online Form: Submit your request and get a quick response (within 1 business day) from our support team.

Sales and General Enquiries

1. Order Lookup. You can retrieve the details of an order you've placed here:

Order from SWREG: https://gbp.swreg.org/order-query.html

Order from Regnow: https://www.regnow.com/cs/orderStatus

2. Enquiries about product license and price, order and account information:

Please send email to: sales-hm1@iskysoft.com

3. Interested in reselling, distributing iSkysoft products, and other partnership or business opportunities?

Please send email to: biz-hm1@iskysoft.com

4. What's your refund policy?

View Refund Policy of iSkysoft

For more contact details, please visit our contact page.
For more support, visit our Customer Relationship Management System.